Before you schedule an appointment at our salon, it’s a good idea to learn more about pet care. Below you will find answers to the most frequently asked questions about haircuts, bathing, claw and ear care, and your puppy’s first visit. If you don’t find the answer to your question, please contact us – we’re happy to help!

How often should I make an appointment for my dog or cat to see a groomer?

The frequency of visits depends on your pet’s breed, coat type and lifestyle. Long-haired dogs and breeds that require a haircut should visit the groomer every 4-8 weeks, while short-haired dogs and cats – depending on their grooming needs.

Will my pet be comfortable during grooming treatments?

Yes, at our salon we make sure that every pet feels calm and safe. We use a gentle approach, with no rush or stress. We do not use tranquilizers – we work in harmony with the animal’s natural rhythm.

Do I need to prepare my dog or cat before visiting the groomer?

It is a good idea for your pet to be relaxed and walked before the visit (in the case of dogs). Do not bathe your pet just before the visit – the groomer will assess the condition of the coat and select the appropriate grooming products. Cats are best transported in a carrier so they feel safe.

Does a haircut or trim hurt my pet?

No, shearing and trimming are painless if done properly. Trimming (removing dead hair) is a natural process that helps the skin breathe and does not cause discomfort.

Does a haircut or trim hurt my pet?

No, shearing and trimming are painless if done properly. Trimming (removing dead hair) is a natural process that helps the skin breathe and does not cause discomfort.

What grooming services do you offer?

Our offerings include:

✔️ Dog and cat haircuts
✔️ Grooming baths
✔️ Hair combing and curl removal
✔️ Trimming
✔️ Claw trimming
✔️ Ear and eye cleaning
✔️ Emmi Pet teeth cleaning

Each visit is tailored to your pet’s individual needs.

Can I stay with my pet while visiting the groomer?

We recommend that owners do not stay indoors during treatments, as your pet may feel less comfortable and more anxious. However, if your pet is extremely timid, we can discuss a personalized approach.

Do you offer grooming for cats?

Yes, we also specialize in grooming for cats. We offer haircuts, baths, ear cleaning, claw trimming and tangle removal. We perform each treatment with the utmost gentleness and patience, adapting to the cat’s nature.

How can I schedule an appointment for my pet?

How do I schedule a visit for my pet?

You can schedule a visit:

📞 By phone – call us to schedule a convenient time.
📩 Through the contact form on the website – fill out a short request and we will contact you to confirm the visit.
📍 In person at the salon – feel free to visit us and schedule an appointment on the spot.

How long does a groomer visit take?

The duration of the treatment depends on the type of grooming, the size of the pet and the condition of its coat. On average, a haircut and comprehensive grooming takes from 1 to 3 hours, while shorter treatments, such as ear cleaning and claw trimming, take several minutes.